published
WARRANTY
Proposed August 12, 2025
Urban Decors offers a standard limited warranty on merchandise to be free from manufacturing defects for a period of one year from the date of purchase.This warranty does NOT apply to normal wear and tear, damage from mishandling, abuse, exposure due to climatic conditions, or acts of God.This warranty does NOT apply to any components or products sold by a third party.This warranty specifically excludes any product that is used in an external environment, or any application other that what its intended for.This warranty does not cover defects caused by installation that varies from the manufacturer's recommended instructions if such variance is necessitated by Customer's site conditions Further, any modification to products by anyone other than Urban Decors or an authorized agent will void this warranty.All claims under this limited warranty must be made in writing to us within twenty-four (24) hours of discovery. The remedy provided under this limited warranty is limited to repair or replacement of the non-conforming part or parts of defective materials, which decision is vested in our sole discretion. Further, Customer shall allow Urban Decors the first opportunity to repair the alleged defective issue. Failure to give us the first opportunity shall void this limited warranty.Limited Warranties for Custom Products. Unless a different written warranty is otherwise provided to Customer, all custom made Products to Customer's specifications are provided on an “as-is” basis with no warranty of any kind.Limited Warranties for Services. All Services will be provided in a professional and workmanlike manner.THIS LIMITED WARRANTY IS THE ONLY WARRANTY BY CONTRACTOR TO CUSTOMER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.